CFPBConsumer Financial Protection Bureau

Consumer Complaint Database

The Consumer Complaint Database is a collection of complaints about consumer financial products and services that we sent to companies for response. Complaints are published after the company responds, confirming a commercial relationship with the consumer, or after 15 days, whichever comes first. Complaints referred to other regulators, such as complaints about depository institutions with less than $10 billion in assets, are not published in the Consumer Complaint Database. The database generally updates daily.

bank accountbank servicecomplaintconsumercredit cardcredit report
Verified public source

This record points to the publishing government agency. Confirm dataset-specific terms before redistribution.

Overview

What this dataset provides

The Consumer Complaint Database is a collection of complaints about consumer financial products and services that we sent to companies for response. Complaints are published after the company responds, confirming a commercial relationship with the consumer, or after 15 days, whichever comes first. Complaints referred to other regulators, such as complaints about depository institutions with less than $10 billion in assets, are not published in the Consumer Complaint Database. The database generally updates daily.

Use the source endpoint for the authoritative records or retrieve this normalized catalog entry through the Fedabase API.

Quick start

Retrieve this record

cURL
curl -H "X-API-Key: YOUR_KEY" \
  https://fedabase.gnuboard.net/api/v1/datasets/consumer-complaint-database-b570d720
Keep exploring

Related datasets